Privacy Policy

RosCar Valencia (“we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains what information we collect, how we use it, and your rights when using our website.

1. Information We Collect

When you use our website https://roscarvalencia.com, we may collect the following information:

  • Personal details such as name, email address, and phone number.
  • Booking information including rental dates, pickup and drop-off locations, selected vehicle, and additional options.
  • Payment details processed through secure payment providers. We do not store credit or debit card information.
  • Technical data such as IP address, browser type, device information, and website activity.

2. How We Use Your Information

Your personal data may be used to:

  • Process and confirm car rental bookings;
  • Communicate with you regarding your reservation or inquiries;
  • Improve website functionality and user experience;
  • Send promotional offers if you have given consent;
  • Comply with legal and regulatory requirements.

3. Sharing Information with Third Parties

RosCar Valencia operates as a car rental aggregator. We may share your information with local rental companies only as necessary to complete your booking. We do not sell or rent your personal data to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Ensure proper website functionality;
  • Analyze traffic and usage statistics;
  • Personalize content and advertisements.

You can control cookie settings through your browser preferences. Disabling cookies may affect some site features.

5. Data Security

We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no online system can guarantee absolute security.

6. Data Retention

Your personal data is stored only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

7. Your Rights

You have the right to:

  • Access your personal data;
  • Request correction or updates to your data;
  • Request deletion of your data, where applicable;
  • Withdraw consent for data processing;
  • Submit a complaint to a relevant data protection authority.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

9. Contact Information

If you have questions about this Privacy Policy, please contact us:

RosCar Valencia